Last Updated: September 2026
At Hetvi Creation, we respect your privacy and are committed to protecting your personal information.
When you shop with us through hetvicreation.in, we may collect information such as your name, mobile number, email address, billing/shipping address, order details and payment-related information required to process your order.
1. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Process online payments
- Provide order updates and customer support
- Manage your account and saved addresses
- Improve our website, products and services
- Prevent fraud and unauthorized transactions
- Comply with applicable legal requirements
2. Payments
Online payments are processed through our payment service provider, Razorpay. Hetvi Creation does not store your complete card, UPI or banking credentials on our website.
3. Cookies
Our website may use cookies and similar technologies to keep your shopping experience working properly, remember your preferences and improve website performance.
4. Sharing of Information
We may share necessary information with trusted service providers involved in payment processing, order delivery, website operation and customer support.
We do not sell or rent your personal information to third parties.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
6. Your Account
If you create an account with us, you are responsible for keeping your login information confidential.
You can contact us if you need assistance with your account or personal information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date.
8. Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
Hetvi Creation
Showroom No. 2, Balaji 5 Complex
Opp. Ambika Park, Raiya Road
Rajkot, Gujarat – 360007
India
Phone: 9624000091
Email: info@hetvicreation.in